Business to Business Philosophy

We back up our reliable machinery with our outstanding after sales service. We don't hire technicians to manage our machines and we don't hire casual staff to manage our weekend events - we do it all ourselves.

We achieve this level of service through a network of franchisees who are dedicated small business operators who will always go that extra mile to ensure their clients are completely satisfied.

Our franchisees are trained to trouble shoot issues with their ATMs and should there be any really sticky situations they have the back up of our Tech Team at Head Office. The 1300 number for the tech desk is available for both our franchisees and merchants 24 hours a day, seven days a week.

Many 'backyard' operators don't have any weekend support and they don't have the level of knowledge required to troubleshoot issues with their ATM. Some large deployers are no better, as they outsource the maintenance of their ATMs and there's no guarantee you'll get a qualified technician to service your machine.

What our clients say...

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Just wanted to let you know that Nathan and Emily have installed the ATM2GO unit at the Livingstone Reserve.  Mostly I wanted to say thank you to ATM2GO for the professional service and how wonderful Nathan and Emily have been in helping us get our machine installed and running.  They both are a credit to your business.

And still at this point, ATM2GO have been the only business from three to have got in contact with me.  Well done on your customer service and keep it up.  Your business has been getting our praise to everyone.

Lynda Winter Treasurer | Livingstone Recreation Reserve
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'Big thanks to Barry and the team at ATM2GO for the hassle-free and friendly service. We look forward to working with you again in the near future'.

Brad King Senior Events Manager | IMG Australia
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Thanks Antoinette and Michael we appreciated your professional approach as always, you are a pleasure to work with. 
Jenny Paratz Organiser | Brookfield Show
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