Fixed Retail ATM FAQs

How safe is an ATM at my venue? Does it make me a target?

Most footage you see of someone breaking into any sort of venue is a smash and grab. The thieves come in quickly take what they can and leave. The ATM is not an easy target - the till and cigarettes are a far easier target. We recommend that you remove the cash cassettes from your ATM overnight and leave the ATM open. If someone is looking through the windows into your venue and sees an ATM that is turned off and the door open they'll keep going.

How do I get the money back that is dispensed from the ATM?

If you have an EFTPOS machine you would be familiar with receiving a day close for your machine and then receiving the funds in your account the next business day. It is the same with the ATM. The day closes at 3pm and the cash is back into your account the next business day. You also receive a report at the beginning of each day which gives you details of the number of transactions for the previous day and the cash dispensed. You then use this report to ensure that the correct amount of money is deposited into your account.

In a lot of cases, merchants find that they let the ATM do the banking for them. Cash comes over the counter one day, goes into the ATM the next day and is in their bank account the following day.  It saves the daily trips to the bank. Most of our machines have dual cassettes and will dispense both $50 and $20 notes making it easier for you to fund the machine with the cash you have available.

Are you Australian owned and operated?

We sure are! Our head office is family owned and operated and our agents are also all local business people in their various areas. Our agents allow us to provide a personalised service over a large area. 

Our agents use and maintain their own ATMs. This not only keeps their machinery in top condition but also makes them extremely knowledgeable when it comes to assisting you with the detailed information you need when you are considering adding an ATM to your business.

What our clients say...

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Brad King
Big thanks to Barry and the team at ATM2GO for the hassle-free and friendly service. We look forward to working with you again in the near future.

Brad KingSenior Events Manager | IMG Australia
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Jenny Paratz
Thanks Antoinette and Michael from ATM2GO. We appreciated your professional approach as always, you are a pleasure to work with. 
Jenny ParatzOrganiser | Brookfield Show
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Kate Lovett
It was a great day that I think I've only just recovered from!! Thank you for looking after us at relatively short notice and coming back to refill the machine twice!
Kate LovettClifton Hill Primary School Fair Coordinator
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